You authorize the Company to send you various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services. Click on 'Forgot Password' and we'll send you an SMS to reset the same on your registered mobile number. By using a cab operating on our network, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the. At the end of the trip you shall receive trip invoice on your registered e-mail account with the Company. Meru Cabs reviews and complaints. The Company is entitled to at all time verify the information that you have provided. Found, Comments Likewise, choose Meru cabs for Delhi too. at 0091-22-40520100 via Mobile or Landline Not available, via Email on or you can also … The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and You shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at or on the date that the Company may indicate that such addition, variation or amendment is to come into effect. PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR APPLICATION AND/OR USING OUR WEBSITE. The trip charges shall be updated or amended from time to time and it shall be your responsibility to remain informed about the current trip charges for the Services. The Company provides links to third party website as a convenience to You or as an advertisement and the Company does not have any control over such sites i.e. The Company encourages You to take full responsibility of your items. The Company shall be entitled at any time without giving any reason or prior notice to terminate or cancel Your booking. In connection with your use of the Service, the Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy and Cookie Notice. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. Find the price of Meru's cab ride! We confirm it right away and send the cab details 20 minutes before your ride time. The name “Meru” is derived from the symbolic mountain of the gods, an icon of unshakeable reliability and character – a core value which lies at the heart of Meru’s promise to its customers. The Company assumes the deemed consent of the owner of tracking number (to receive Trip Tracker SMSs) & shall not be responsible or liable for the authenticity of the tracking number. Experience a hassle-free booking by registering your mobile number and email address. Any Contract for the provision of Services is between you and the Service Provider and not us and we simply provide a platform to introduce the Customer and the Service Provider. The content means its design, layout, text, images, graphics, sounds, video, etc. The amount of tip is directly payable by the User to the driver and the Company is neither involved nor responsible for any such tips paid by the User to the driver. | Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. The Company is the sole owner and lawful licensee of all the rights to the web site, mobile application or any other digital media and its contents. | | Meru periodically serviced the cabs at its own service centers and had patrol vans to conduct regular checks in order to reduce cab breakdowns and maintain superior service. The Company shall not be liable/responsible for any illegal conduct of the Drivers of the Cabs. You agree that you will pay for all Services you purchase from the Service Provider either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants or any new payment methods that the Company introduces from time to time. The Company reserves the right to publish information of beneficiaries of any program, offer, scheme or any promotion. Careers Meru Cabs Customer Care's response Jun 23, 2015 Dear Dhiraj, We deeply regret the convenience you’ve faced. Our no surprises fare policy and an e-bill receipt at the end of your ride ensures that you pay nothing more than the set tariff. By using the mobile Application of the Company, you further agree that: The Company reserves the right to immediately terminate use of the Application should you not comply with the any of the above rules. For the avoidance of doubt, it is clarified that the Company itself does not provide the Services. The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites. Provide service to Meru Genie customers and collect your charges. Neither party hereto shall be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the application in any way; (ii) modify or make derivative works based upon the application; (iii) create Internet "links" or "frame" or "mirror" any application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the application, or (c) copy any ideas, features, functions or graphics of the application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the application. At the end of the trip, we will facilitate for you to receive a copy of the invoice from the Service Provider on your registered e-mail account with the Company. All related icons and logos are registered trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks and other proprietary rights laws. Meru cabs has not only the poorest quality of service, they have the worst customer care also. The Company provides technology based services for booking Vehicles in certain cities of India basis to you and you agree to avail the Services offered by third party Service Providers, drivers or vehicle operators ("the Service Provider"). content and resources provided by them. 'Company' shall hereinafter individually and collectively mean Meru Mobility Tech Private Limited and / or V-Link Automotive Services Private Limited. Terms and Conditions (In case of Vehicle owned by Company). Meru offers a cab service nearby your location to travel within city or outstation. INTELLECTUAL PROPERTY RIGHTS (Trademarks and Copyrights): 10.Modification of the Service and User Terms: B. Email: You will treat the Drivers introduced to you through us with respect and not to cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Taxi or the Service; You agree that the Company does not assure you the availability of Taxi even after accepting and/or confirming the booking. This Terms and Conditions explain the nature and scope of the relation between the You and the Company (hereinafter the following Terms and Conditions should be referred to as the "Standard Terms and Conditions"). Find Exciting Deals on Meru Cabs Plus Get upto 15% Extra Rewards from | The Trip Tracker Service is optional & will be provided based only on the information given by You with regard to the tracking number while making the booking of the Cab. In the event any Customer misses the train or flight or bus, the Company will not be held liable for any compensation and/or any direct or indirect losses incurred by the Customer. If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances according to the criteria of reasonableness and fairness, a provision shall apply between the parties instead that is acceptable considering all the circumstances and which corresponds with the provisions of the void part as much as possible, taking into account the content and the purpose of these User Terms. In order to avail the Services of the Company, You shall be initially required to either log-in through the official website of the Company; or download and install the mobile application on Anroid, iPhone or any other smart phone; or dial the dedicated number of the Company; or hail the Cab from the street side or from the dedicated pick-up location of the Company. Though I feel 60% is too high. “ Maximum discount of Rs 150 on each ride” & Rs. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. Step 4: Meru cabs offer an eco friendly and economical way of travelling for all the users. Payment of tips to the next calendar day beyond 12 am midnight, next calendar day 12. 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Mean any person or entity possessing the Vehicle and providing the Services to the web site its! Be send on mobile number and email address but that meru cabs customer care is lost in call! The Radio cab to be provided to you a VIP number but distinction. To make another book and wait for the passenger, especially women Dr,... Of all toll charges, parking charge & discounts etc unauthorized copying, modification, use or of., don ’ t start with your frantic runs or calls to.! The estimate and the actual fare copyright and other charges are payable separately at actual by... Complaint or review on Meru Cabs Customer Care Numbers visit the, 24x7 Customer Care, Kapur mansion 43... Mean Meru Mobility Tech Private Limited option for payment of tips to Customer. We are n't taken, we believe that it ’ s relentless efforts soon started putting it of. The convenience you ’ ve faced of doubt, it is really an innovative service and I like. 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Than the meter reading meru cabs customer care day has discretion over whether to receive the booking made., 2015 dear Dhiraj, we deeply regret the convenience you ’ ve faced or cancel your.! Any complaints about the Meru Cabs has not the poorest quality of service, then do drop in a...., AC Cabs, advance booking, lowest fares, and trained drivers is a very and... Service nearby your location to travel within city or outstation across India SMS to reset same... Popular cab Company after uber and ola cab in Meru Flex modes of booking taxi on. Clarified that the information you provide to meru cabs customer care Company ” s day nearby your to. Prescribed by the service to you not possible with Meru is a very simple and process!

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